General FAQ's
Double glazing improves comfort by reducing heat transfer and outside noise. With two panes of glass and an insulating layer your home stays warmer in winter cooler in summer and quieter year round.
It’s a simple upgrade that makes a noticeable difference to how your home feels every day.
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Who does Ecostar service?
Ecostar proudly services homeowners across Victoria, South Australia, Tasmania, New South Wales and the ACT. Our team works with both renovation and new build projects, providing custom manufactured uPVC double glazed windows and doors tailored to each home.
What makes Ecostar different?
Ecostar designs, manufactures and installs high performance uPVC double glazed windows and doors built specifically for Australian conditions.
Our systems combine European engineered technology with local Australian manufacturing and experienced installers. Every window and door is made to order to suit your home’s dimensions, performance requirements and architectural style. This ensures long term comfort, durability and energy efficiency.
What is double glazing and how does it work?
Double glazing consists of two panes of glass separated by a sealed air or gas filled space.
This insulating layer reduces heat transfer between the inside and outside of your home. It helps keep homes warmer in winter and cooler in summer while also reducing outside noise and drafts.
Can double glazing be installed in existing homes?
Yes. Our systems are designed to be installed in both new builds and existing homes, making them suitable for renovations, upgrades or full home replacements.
Do you offer free quotes?
Yes. We provide tailored, no obligation quotes following an initial consultation where we assess your home and discuss your goals for comfort, performance and design.
What kind of lead times should I expect?
Lead times depend on the size and scope of the project. Because each system is manufactured to order, timelines can vary.
Once measurements and design selections are confirmed, we provide a clear production and installation schedule so you know exactly what to expect.
What warranty do you provide?
All Ecostar products and installations are backed by a comprehensive 10 year guarantee covering both product quality and workmanship.
Do you provide aftercare?
Yes. At Ecostar we are committed to long term support.
Our team provides guidance on cleaning, maintenance and adjustments to help maintain the performance of your windows and doors. Should you ever need assistance, our service team is available to guide you through the appropriate next steps including warranty support where applicable.
Post warranty servicing is available for the lifetime of the product.
Our Product Range
All Ecostar windows and doors are custom made using high performance uPVC frames known for their durability and insulation.
With a wide range of styles colours and glass options you can tailor both the look and performance to suit your home.
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What types of windows and doors do you offer?
We offer a comprehensive range of custom designed uPVC double glazed windows and doors to suit both contemporary and traditional homes.
Our window range includes:
- Awning windows
• Casement windows
• French casement windows
• Double hung windows
• Sliding windows
• Bay windows
Our door range includes:
• Front entrance doors
• Sliding doors
• French doors
• Bi fold doors
• Back doors
All systems are manufactured to order and designed to deliver performance, durability and design flexibility.
Can I customise styles and finishes?
Yes. Every Ecostar system is tailored to your home.
You can customise window configurations, glass selections, decorative glass, hardware and frame finishes to complement your home’s architecture. We offer a range of contemporary colours as well as timber look finishes for homes wanting a more traditional appearance.
Are flyscreens included?
Flyscreens are optional and can be incorporated into your tailored design depending on the window type and your preferences.
What is uPVC?
uPVC stands for unplasticised polyvinyl chloride, a durable and low maintenance material commonly used in modern window and door frames.
Unlike traditional materials such as timber or aluminium, uPVC does not rot, warp or corrode over time. It provides excellent thermal insulation, helping improve energy efficiency while also reducing outside noise.
Because of its durability and low maintenance requirements, uPVC is widely used in high performance window and door systems around the world.
Technical Specification
Double glazing works by slowing heat and sound transfer through your windows. The sealed unit between the panes acts as an insulating barrier improving energy efficiency and reducing noise.
Our team will guide you through the options that best suit your home.
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Are your windows suitable for Australian conditions?
Yes. Ecostar windows and doors are designed to perform in Australia’s diverse and often harsh climate conditions including high UV exposure, temperature fluctuations, strong winds and coastal environments.
Our uPVC double glazed systems provide excellent thermal insulation to help keep homes cooler in summer and warmer in winter while maintaining long term durability.
Ecostar also holds major Australian industry accreditations and registrations including:
- Victorian Building Authority Registered Building Practitioner
• Australian Glass and Window Association
• Housing Industry Association
• Window Energy Rating Scheme (WERS)
These certifications ensure our products meet recognised Australian building, safety and energy performance standards.
Are your windows and doors energy efficient?
Yes. Double glazing reduces heat transfer, helping keep your home warmer in winter and cooler in summer. This improves comfort while supporting lower energy consumption.
Do your products reduce outside noise?
Yes. Double glazing helps minimise external noise by creating an insulating barrier between the inside and outside of your home.
How secure are your windows and doors?
Our systems are engineered with durable uPVC frames and enhanced locking mechanisms designed to improve home security and provide lasting peace of mind.
Are your products low maintenance?
Yes. uPVC frames are designed to be highly durable and virtually maintenance free.
Unlike timber, uPVC does not rot, warp or corrode. Occasional cleaning is typically all that is required to maintain appearance and performance.
How does installation work?
We begin with a consultation and site assessment. After measurements and design confirmation, your systems are manufactured to order and professionally installed by our team.
Installation timelines vary depending on the project, however most installations are completed efficiently with minimal disruption.
Do I need to move out during installation?
No. Our installation process is designed so you can remain in your home while the work is completed.
Will installation damage my home?
Our installers take care to protect your property and ensure a clean, professional finish.
Are your windows designed for fire affected areas?
Yes. Our systems are rated up to BAL 40 and suitable for many bushfire prone areas.
Do you offer triple glazing?
Yes. Triple glazing is available for homeowners seeking enhanced thermal insulation or improved acoustic performance.
Finance Options Available
Pricing is tailored to your home selections and performance needs so you know exactly what’s included. Flexible payment options including interest free plans are available to make the investment more manageable.
From consultation to installation our in house team manages the entire process for a smooth and well supported experience.
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How much does double glazing cost?
The cost of double glazing depends on window size, configuration, installation requirements and accessibility.
Because every home is different, we provide tailored quotes following a consultation to ensure the recommended system suits your home and performance goals.
How much does double glazing cost?
The cost of double glazing depends on window size, configuration, installation requirements and accessibility.
Because every home is different, we provide tailored quotes following a consultation to ensure the recommended system suits your home and performance goals.
Why should I choose double glazed windows?
Double glazed windows are designed to significantly improve the comfort, efficiency and performance of your home.
Unlike standard single glazed windows, double glazing uses two panes of glass with an insulating space between them. This helps reduce heat transfer, limit outside noise and minimise drafts.
Many homeowners choose double glazed windows because they help maintain a more consistent indoor temperature throughout the year, reducing reliance on heating and cooling while improving overall comfort.
Double glazing can also enhance security, increase property value and provide long term durability.
Do you offer finance options?
Yes. We offer finance options of up to $50,000 with up to 60 months interest free through Zip Money.
The Zip application can be completed online in approximately five minutes, subject to approval. Our team can assist with the application process if required.
How do repayments work?
Repayments are automatically direct debited from the payment method nominated when you create your Zip account.
You can choose weekly, fortnightly or monthly repayments provided minimum monthly repayment requirements are met.